Assume responsibility for the store's profitability; work with the finance department to ensure that all sales and reports are appropriately logged and reported in a timely manner. Manage inventory and strategize on merchandise line development an ordering. Perform inventory audits. Fulfill website orders and respond to customers.

ESSENTIAL FUNCTIONS:

• Exhibit excellent floor presence and train the box office team on customer service, sales techniques and merchandising.
• Achieve a functional processing system to ensure that merchandise is placed promptly when delivered and the sales area is fully stocked, organized and clean; ensure that carts for intermission sales are properly stocked and ready for sales.
• Sell tickets and provide general information to the public at the Box Office; build and process data from Tessitura ticketing system.
• Manage part-time box office staff.
• Build group sales program targeted at adult and student group visitors and tour operators including development of policies, staff, and marketing collateral.
• Manage SFJAZZ shows and events as necessary.

QUALIFICATIONS:

• 5 to 7 years retail and/or box office experience.
• Tessitura or other ticketing software experience.
• Excellent written and verbal and interpersonal communications skills.
• Prior management experience

SALARY:

The salary will be based upon professional and academic experience. Please send your resume, cover letter and salary requirements to jobs@sfjazz.org. Mention “Box Office Retail and Group Sales Assistant Manager” in the subject line. Resumes without salary requirements will not be considered.

Resumes will be accepted until position filled.

***SFJAZZ is an equal opportunity employer, and is committed to a diverse and harmonious workplace. We extend our thanks and appreciation to all applicants for their expressed interest in working at SFJAZZ and will contact those selected for an interview.